AT CUTCO we stand behind our products with a FOREVER satisfaction guarantee. We want every CUTCO customer to be a satisfied customer FOREVER. The guarantee has several important elements.
FOREVER PERFORMANCE GUARANTEE
If at any time you are not completely satisfied with the performance of your CUTCO product, we will correct the problem or replace the product. Simply send the product with an explanatory note to the address below.
FOREVER SHARPNESS GUARANTEE
CUTCO Knives with the Double-D® edge will remain sharp for many years, but after extended use they may need resharpening. For resharpening of Double-D® or straight-edged knives, send them along with a return shipping and handling fee of $7.00 (1-3 items) or $10.00 (4 or more items) to the CUTCO address below.
FOREVER REPLACEMENT SERVICE AGREEMENT FOR MISUSE OR ABUSE
Should you damage your CUTCO through misuse or abuse, we will replace the item for one half of the current retail price plus applicable sales tax. Send the product with an explanatory note to the CUTCO address below.
15 DAY UNCONDITIONAL MONEY BACK GUARANTEE
If at any time within fifteen (15) days after receipt of your CUTCO you are not satisfied with your purchase for any reason you may get a full refund of your purchase price by contacting CUTCO Customer Service at the address below.